Privacy Policy

Effective Date: October 28, 2026

1. Introduction

Rento Key is a rental property platform designed to help people discover rental homes and connect with property owners. This Privacy Policy explains how Rento Key collects, uses, stores, and shares personal information when users visit our website or sign in to their accounts.

2. Information We Collect

Depending on how you use Rento Key, we may collect:

• Account information: Name, email address, profile information, and account identifiers provided through Google Sign-In or other supported registration methods.
• Property information: Property listings, rental prices, property descriptions, general locations, photographs, and other details submitted by property owners.
• Search information: Search queries, selected locations, property preferences, and filters used to find rental properties.
• Contact and transaction information: Information necessary to manage property-detail access, payments, refunds, customer support, and related requests, where these features are available.
• Technical information: Browser type, device information, IP address, security logs, and basic website usage information, where collected.

We aim to collect only the information reasonably necessary to operate and secure the platform.

3. Google Sign-In and Google User Data

Rento Key may offer Google Sign-In to allow users to authenticate their identity and access their accounts.

When you choose Google Sign-In, we may receive the information permitted by your authorization, such as your name, email address, profile picture, and a Google account identifier.

We use this information to:

• Authenticate users and create or access their Rento Key accounts.
• Identify the account associated with a sign-in session.
• Maintain account security and prevent unauthorized access.
• Provide account-related support and essential service communications.

Rento Key does not request access to Gmail messages, Google Drive files, or Google Contacts as part of basic Google Sign-In.

We do not sell Google user data. We do not use Google user data for targeted advertising, and we do not share it with third parties except as necessary to provide the service, comply with applicable law, protect users, or fulfil a purpose disclosed to the user.

Google user data is handled in accordance with the Google API Services User Data Policy, including its Limited Use requirements.

4. How We Use Information

We may use collected information to:

• Operate and maintain Rento Key.
• Display rental property listings and relevant search results.
• Manage user accounts and authentication.
• Process applicable payments, property-detail access requests, and refunds.
• Respond to questions, complaints, and support requests.
• Protect the platform against fraud, abuse, and security threats.
• Maintain service reliability and comply with legal obligations.

5. How We Share Information

We do not sell personal information.

Information may be shared with service providers that help operate the platform, such as hosting providers, authentication services, and payment processors, where applicable. These providers should receive only the information necessary for their assigned functions.

Property information submitted for public listings may be visible to other users according to the platform's features and settings.

We may disclose information where required by law or when reasonably necessary to protect the rights, safety, and security of users or Rento Key.

6. Data Storage and Security

We use reasonable technical and organizational measures intended to protect information from unauthorized access, alteration, disclosure, or destruction.

Information may be stored on our hosting infrastructure or with service providers used to operate the platform. No internet-based service can guarantee absolute security.

7. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for account operation, service delivery, security, dispute resolution, and legal obligations.

Users may request access to, correction of, or deletion of their personal information by contacting us. We may need to verify the requester's identity before taking action.

Some information may be retained where required by law or necessary to resolve legitimate disputes and security issues.

8. Cookies and Website Technologies

Rento Key may use cookies or similar technologies where necessary to maintain sessions, remember preferences, protect accounts, and improve website functionality. Any optional analytics or advertising technologies should be disclosed according to their actual use.

9. Children's Privacy

Rento Key is not intended for children who are below the minimum age permitted to use the service under applicable law. We do not knowingly collect children's personal information in violation of applicable legal requirements.

10. Third-Party Services

Our website may use third-party services, including Google Sign-In, hosting providers, and payment services. Their handling of information may also be governed by their own privacy policies and applicable terms.

Google's privacy information is available at https://policies.google.com/privacy.

11. Changes to This Policy

We may update this Privacy Policy when our services, data practices, or legal obligations change. The updated version will be published on this page with a revised effective date.

12. Contact Us

For privacy questions, data access requests, or deletion requests, contact:

Service: Rento Key

Email: rentokey.pk@gmail.com

Website: https://rentokey.com.pk/